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Here are some frequently asked questions customers often ask us. If you have a question, contact us and we would be happy to respond to you. Also, we’ll be updating these FAQs so be sure to check back again!
How long is the rental period?
The equipment is available for a 48-hour period at no additional cost.
Does the equipment need to be returned clean?
We wash and sanitize all equipment after each rental. There are items that need attention, though. This list includes: dumping charcoal from grills, scraping food from plates, and removing any food or water from chafers, refrigerators or any other piece of equipment.
Is there a minimum order?
No event is too small or too large. We will deliver 1 table or 100 tables. We do, however, rent our linen napkins and flatware in bundles of 10, and our glassware in racks of 16, 25 or 36 depending on the size of the glass.
Is your delivery area limited?
No, we will deliver anywhere. We can ship orders as well. Call our Customer Service Department for more information and pricing.
What if I have a last minute emergency?
With our special, private After Hours Emergency Line we are available 24 hours a day, 365 days a year.
Are colored linens more expensive that white?
No, all solid colored linens are priced the same. There are over 40 different solid colors to choose from.
How much skirting will I need for the tables?
Our skirting comes in 8’ and 14’ sections. Simply measure the length of the tables that need to be skirted. A Special Events Representative will be happy to help you with all your skirting questions.
How do I know that my rental items will go with my room décor?
Customers are welcome to take equipment, such as a candelabra or tablecloth, at no charge. We just need a credit card number for a security deposit.
Where are you located?
We are located in the Sweet Valley Industrial Parkway behind the Cinemark Movie Theater on Canal Road. Our large showroom allows you to see items and view our seasonally changing set-ups.
Click here to get directions and a
map.
We are proud to be a member of: American
Rental Association; Akron
Chamber of Commerce; Club
Managers Association; Greater
Cleveland Restaurant Association; International
Special Events Society; National
Association of Catering Executives; Positively
Cleveland |
