Inside Sales Representative

Inside Sales Representative
Pittsburgh, PA / Ft Lauderdale, FL / West Palm Beach, FL

At Event Source, our associates are more than promoters of our exceptional products & service. They are important assets to our business; individuals who care and keep our company standards. With our training, development and benefits, there are real opportunities for your future.

Position Summary:

The inside sales position is responsible for assisting customers with the selection of event rental items for his or her special event. Assistance begins with identifying customer’s needs and offering a recommendation of appropriate rental products. The inside sales representative handles the customer inquiries promptly and effectively in a fast-paced, team oriented environment. The successful candidate must close sales and provide excellent customer service.

Essential Duties and Responsibilities:

  • Actively sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails.
  • Understanding customer needs and requirements.
  • Close sales and achieve performance quotas.
  • Research accounts, identify key players and generate interest.
  • Receive incoming phone inquiries from potential customers & convert those inquiries to reservations.
  • Greet and service customer visiting the design center.
  • Collect all information from the customer to properly qualify the opportunity and ensure a successful event.
  • Recommend rental equipment to best meet customer needs and up sell when appropriate.
  • Execute the sale from cradle to grave.
  • Develops accounts by checking customer's buying history; up selling, suggesting related and new items.
  • Provide expertise in matching tables and linen sizes, furniture layouts and coordinated event schemes.
  • Provides product demos to qualified customers on request.
  • Builds and maintains customer relationships.
  • Enters new customer data and other sales data for current customers into computer database.
  • Investigates and resolves customer problems.
  • Provide quote and order support to Account Executives and Creative Director.
  • Networks with other industry professionals.
  • Performs other duties as requested.

Qualifications and Requirements:

  • 1-3 years proven inside sales experience.
  • General knowledge of basic math skills; fractions, percentage, and ratios.
  • Associates degree or higher preferred.
  • Proven track record of over-achieving sales quota.
  • Strong phone presence and experience answering/ dialing calls per day.
  • Ability to multitask, prioritizes, and manages time effectively.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Knowledge of Microsoft Windows.
  • Math ability- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Knowledge of the event or catering industry a plus.
  • Excellent customer service skills.
  • Detail oriented and able to keep accurate records.
  • Must pass company drug screen and background check.

Compensation & Employment Details:

  • Competitive wage
  • Weekly schedule includes 40 hour work week with possible overtime hours during busy season.
  • Evening and Saturday hours may be required.

If interested, complete your application at http://careers.eventsource.net 


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